Customer Reviews

I loved the service, Simon Green was very professional and helpful, we end up closing the deal the very same day which was very helpful since we needed the van for the next day.



Simon Green was great help in answering all our questions and went above and beyond in providing extra knowledge to make our purchase even more meaningful.

Ramces Rodriguez provided excellent customer service. He was able to quickly order our part and more importantly get us in for our repair in a timely manner. He also provided excellent communication throughout the entire process.

David was easy to work with and I purchased a van for a great deal with no surprises

Outstanding service! Top notch facilities! Positive atmosphere customer satisfaction is number 1 for those Sprinter team!

Ramces Rodriguez was excellent and extremely helpful and professional! He responded to my calls and emails right away! Ramces also went over the service in detail and explained what was expected on the next service! WOW - fantastic service and thank you again Walters Mercedes-Benz Sprinter of Riverside of providing GREAT service again!!

I can absolutely see why Simon Green has won Salesperson of the Year three times, he truly deserves it! From start to finish, my experience with Simon was exceptional. He was incredibly professional, straight to the point, and extremely knowledgeable. He didn’t waste any time and gave me excellent recommendations, which helped me narrow down my options and ultimately choose the perfect van. Simon made what could have been a stressful decision feel effortless. What really stood out was how efficient the entire process was. After I decided on the van, I was in and out of the dealership, ...

Walters Mercedes-Benz Sprinter of Riverside’s facility is very clean and has a huge parking area. The people are very friendly and accommodating. Special mention to Brennan Ruiz who is truly nice and professional.

Needed a work van, and wasn't happy with other brands. Came on the lot and David Alcantar came out to help. He showed us several different models until I cam upon the perfect one! I love it! The dealership was so laid back about purchasing. They were great with financing and took the time to explain extra packages at the end. No big screen computer table making it confusing, just face to face. I am so happy with my purchase! When it was mine, David went over all the details in my new van for about an hour (that ...

Ramces Rodriguez was excellent. Very professinal. Extremley plaesed with the overall service at Walters Sprinter service center. Nice to have dedicated service for these vans.

Gordon Lai was very helpful and did everything he could to make sure that we left with the Sprinter Van the same day. Even with some obstacles that were challenging he was able to make it happen. I will be referring Gordon and Walters Mercedes to anyone looking for a vehicle.

Simon Green and Lee Torres, along with Tony in finance, are a great team that are very easy to work with. They were able to find the us perfect van within ten minutes of walking in, and got us in and out of the dealer in less then 2 hours. They definitely value a business owners time here. I would highly recommend buying your next van at Walters MB Sprinter of Riverside. Thank you again for your great customer service! Best , Andy & Ernesto A&A Fabrications

Ranges was great to work with with, Thank you for your excellent service . I will be returning

Great people to deal got a great deal perfect service could not be happier made a few add ones to are new sprinter and they did them fast

Isaid was amazing to deal with came right back with there best offer and made the whole experience quick and easy. I would highly recommend him at Walters

Brennan Ruiz was our advisor whom we’ve used several times before. As always he was very helpful and understood what we needed to have serviced with our van. Service by the technicians and all at Walter’s is top notch.

Brennan Ruiz helped us with the issue we had with the van. We appreciate the help and service provided by him. Thank you, Sylvia Rusti

Ramces rodriguez looked out for me on our 2021 springter before lunch break on saturday! You guys are the best you guys done it again

My representative Ramces was professional, kind & friendly. Experience was to our satisfaction. Thank you Ramces .

After hearing word-of-mouth that Walter’s of Riverside is keen on establishing its Sprinter specialty reputation, I contacted service advisor Ramces Rodriguez. He adeptly guided us to very satisfactory completion of all Sprinter specs.

Helpful and considerate. We’ve had to bring in our Sprinter twice, while it’s never convenient to bring in a new car, the service team made it pleasant. Thank you service team!!

Simon and Lee were great and found us the perfect van for us. Highly recommend their service.!

Lee and Simon was a good help and amazing experience, would highly recommend either of them to assist in your sprinter search!

Races Rodriquez helped us in every way to get our Van in great runny condition.

This was our first time buying a work van from Walters Mercedes-Benz, Gordon was so easy to work with, he even came in on a Saturday to show us the 2 Sprinter vans that we needed for our business. Trading in our other 2 vehicles and purchasing the 2 new vans was so easy. We would definitely recommend Walter's Mercedes-Benz & Gordon Lai to anyone looking for an easy transaction.

For the last 20 years I have been a steady customer for Walter's Mercedes-Benz of Riversides. On my most recent visit for a smog test I was met by Ramces Rodriguez, who specializes as a Sprinter Advisor. Mr. Rodriguez was graces and knowledgeable. His skills are an asset to the organization. It's for this reason I continue coming back.

I recently purchased a Sprinter van, and I couldn't be happier with my experience! Our salesman, Dan, was exceptional—knowledgeable, friendly, and dedicated to finding the perfect van for our needs. He took the time to answer all our questions and guided us through the process with ease. The dealership itself was welcoming and professional, making the entire purchasing experience smooth and enjoyable. I highly recommend visiting this dealership, especially if you have the chance to work with Dan!


Ramces Rodriguez Fast and easy service So helpful

Man this was a great experience for buying a vehicle some of the best and most professional people much appreciated if i ever need another mercedez i will bd back thanks for everything

Ramces is the best ever. Quick and fast service

Great service, Thanks Ramces for the efficient care!

(Translated by Google) Excellent communication and attention from Ramces Rodriguez.. (Original) Excelente comunicacion y atencion de Ramces Rodriguez..

First time bringing in my Sprinter RV at Walter’s . Ramces Rodrigues was my service advisor . He provided excellent service as well as prompt service recovery when I had to bring my vehicle a second time . He promptly took care of the problem & fixed it . He is an asset to the company !

Brennan and Ramces I had very difficult problem and they never left me alone. Straight forward information . The best Mercedes Sprinter in California and super adorable. I pay more to fix my Chevy car . Very happy .thank you Guys . Thank you Walter Mercedes Sprinter Riverside.🙏

Brennan Ruiz was honest on the amount of work there was ahead oh our van in the shop. He knew our van was a daily driven work van and reassured me that he would try his best to get someone to pop the hood. He met our expectations and helped us with the final cost of parts and labor. We are completely satisfied.

We had an exceptional experience with David Alcantar at Mercedes-Benz in Riverside! If you're looking for a knowledgeable and friendly sales professional, look no further. David went above and beyond to help us find the perfect Sprinter van that suits both our family and business needs. His expertise and attention to detail made the entire process smooth and enjoyable. We couldn't be happier with our purchase and highly recommend David to anyone in the market for a new vehicle. Thank you, David, for your outstanding service!

Friendly, fast service...👍👍

Ramces handled my situation well. I am a demanding customer and ge never lost patience. Van was repaired in a timely manner as well. My experience restored a little faith back in my mercedes sprinter

Best experience with Ramces Rodriguez from the bobadilla family! Thank u guys

Excellent service. Ramses and Brennan are always ready to help. Thank you!!


Ramces was super attentive and helped me get in and out in a quickness. Thank you!

Their customer service is above and beyond. A great experience when buying a vehicles and a very smooth transaction without the wait hassle.

Mercedes Walter in Riverside has a great service department. They respond quickly and are generally proactive in communicating updates regarding my vehicle. They always wash my van too.

Ramces Rodriguez was excellent in his customer / people skills. friendly and professional. I felt that he was very accommodating in our hour of need. We were on the road , hit a moving blanket at 65 mph which wrapped around our driveshaft. to say we were worried and stressed would be an understatement. Ramces made us comfortable and got us back on the road as promptly as possible.

Great customer service Ramces was really helpfull and professional He made it a smooth service

Ramces Rodriguez was very helpful and got me on the road right away, would highly recommend coming back

My service advisor was great, kind and he went out of his way to help me out . So the least I can do for his kindness is leave him a 5 star review. However … the service part let’s just say I would leave a 1 star, Mercedes Benz did not meet my expectation.

Thanks for such fast great service, Ramces!

Ramces helped me out. Great service

Ramces is cool, very helpful!!

EXCELLENT service and the service writers aren’t full of crap , they give it to you straight. Thanks for being transparent about the previous services done to the van and trying to work the warranty process.

Brennan Ruiz did a great job handling my Sprinter service.

A+ customer service! They are awesome and definitely will continue to work with.

Thank you, Dan Gressman at Mercedes-Benz. Appreciate all your help and effort of my purchase of the new sprinter?.

Dam & isaid were super helpful and made the deal happen like it was supposed too.


I purchased a brand new 2025 Mercedes benz Sprinter Dan was great, excellent service and on point customer service, I will definitely recommend it to all my family and friends. Thank you Dan.

Dan was great. No pressure, easy to deal with. Very responsive and new the sprinter van well. I highly recommend him.

I took my Sprinter in because I was having some electrical issues with a door. Brennan was kind and welcoming, he explained to me to process of the entire visit. He was extremely knowledgeable, he knew what was wrong despite my poor description of the issue. Brennan made this entire process easy. I also want to thank his team of technicians who took care of my vans repairs. The technicians did an amazing and professional job.

Mr. Ramses give me an excellent customer service I’m very happy with the great customer service thank you

Fast good service and good communication on repair and recommend service. Good service Ramces Rodriguez

Thank you so much your team are really helpful

What an amazing service, work was completed in timely manner, service advisor was knowledgeable and informative. Will definitely return Thank you very much

Thanks Dan you made our buying experience easy and efficient. Great job!

Excellent services and cool staff! Specially thank you to Simon Green, who helped out a lot on negotiating the deal and everything! Really appreciate!

Super friendly staff and Brennan Ruiz gave us a full detail of the services performed and even washed the Sprinter van for us . we will be back for the next service

Simon provided great service and was easy to work with. Got us a great deal on 2024 passenger Sprinter van.

Simon was fast and great service. Simon and Lee were nice and answered our questions. They were awesome help and the customer service was great. Thank you for helping us purchase our new sprinter van.

Simon was a real pro from our 1st call through explaining every aspect/detail of my Sprinter. I couldn’t be happier and will buy new additions to our fleet in the future.


Simon Green is great salesman and take care what I needed, and that’s why I left my prior dealership even after 5 MB from the same dealer…. You can telk why

We have a 2015 Winnebago Era Sprinter and Walter's has always kept in top running condition. We plan on keeping it for many years to come. Great Job and quick service.

Very clean and top-notch sales people were on top of that along with the finance department we had an issue with adjustment on the door and I thought the service area was awesome especially in a hot day.

Definitely would recommend you see Simon Walkers at Mercedes benz sprinter of riverside and their sales team. They went above and beyond to help us get into a beautiful new 2024 sprinter vehicle. I will definitely be recommending him to family and friends. This is a good dealership where they treat you like VIP. Thank you Simon Walkers AT Mercedes benz sprinter of riverside

My husband and I went on a bigger car hunt, and we decided to lock ourselves with a 15 passenger van. Simon Green was professional and knowledgeable, and took the time to understand our needs and preferences. Simon attention to detail and transparency made the process seamless and stress-free.

Good experience and very helpful

Perfect experience

Simon and Lee were great to work with made the process super easy

Simon and Lee were great to work with super easy and quick transaction! I was able to buy get the deal I want and in and out in no time



It has been our pleasure working with Enrique Veles. He has a pleasant attitude and has been very courteous. He explained the process of having our Sprinter serviced. He called with updates and when the service was complete. When we arrived to pick up our vehicle, Enrique went over the services to be certain we understood everything. He is definitely an employee to be positively acknowledged.

Really good people. We were traveling from New York and got help immediately. Best service I’ve had yet 🙂

Walter's Mercedes-Benz Sprinter of Riverside. Showed me excellent service I am every happy with the service 😊

First day of our trip and we were driving into California when the check engine like came on in our Tiffin Wayfarer 3500 Sprinter. Obviously this could be just about anything. I called a Mercedes service center in the area and they guided us to Walter's Service center. Brennan Ruiz was extremely helpful. It was late afternoon. Diagnostics were done and the DEF system was damaged. They had the part but it was too late in the day for servicing. Brennan offered us a spot in their dealer parking lot to stay over night WITH minor 110 hookup! Come early morning ...

Dan at Walter's made my purchase stress-free and easy. I can't thank the Walter team enough for my new sprinter. I will definitely return in the future for another vehicle.

Great communication. Fast and easy process. Dan was very helpful in the whole process.

Very informative, professional, passionate about their brand, and patient.

Awsome service highly recommend simon tony and lee thank you guys for the help

Enrique was awesome. He took the time with me to show me many features of my van that I did not understand. I really appreciated the help. The service was prompt, took the exact amount of time Enrique said it would. We were provided excellent service, and plan to return to the dealership for our next service.

We arrived in California with a “check engine” warning light and “DEF” warning light. My daughter-in-law found your dealership and called. Brennan Ruiz took over from there! We brought our Sprinter in, he evaluated the problems, and had it fixed in a day! I’m sure the credit goes to the entire team, but I only dealt with Brennan and he was amazing! I could’ve just blown off this posting as I live in Illinois and probably won’t be back for a year, but I was so impressed, I wanted to share my positive experience! Thanks!

Dan was great very professional and welcoming. 5 stars!

(Translated by Google) The best service in the best agency, thank you very much David and thank you very much Esy (Original) El mejor servicio en la mejor agencia, muchas gracias David y muchas gracias Esy

The Service Department at Walter’s Mercedes Benz Sprinter is amazing!! They have provided maintenance on our motor home for 5 years and never a problem. A special shout out to Enrique who helped with this year’s servicing before summer. We are ready for an adventure and know we will make it back safely thanks to Walter’s.

Dan did a great job and went out of his way to help get this deal done. Things went well and they went fairly quick which is always nice when you buy a vehicle.

(Translated by Google) Excellent attention and service. Ana Nunez gave me wonderful treatment, I am very happy with the follow-up provided with my Vehicle. Thank you (Original) Excelente atención y servicio. Ana Nunez me dio un trato maravilloso, estoy muy contento con el seguimiento prestado con mi Vehículo. Gracias