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As a small business, we work hard every day at Mercedes-Benz Van Center of Riverside to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
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The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
THE BEST CAR BUYING (AND OWNING) EXPERIENCE
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
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We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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I’ve brought my car to Walter’s plenty of times, and after dealing with other Mercedes dealerships, no one compares when it comes to service. They actually listen to your concerns, address the problems, and are honest about what your car needs. I never feel like they’re just trying to get more money out of me.
Ross is an outstanding service advisor and is always incredibly patient with me. He takes the time to listen, answer my questions, and work through my concerns without ever making me feel rushed. He consistently goes out of his way to make ... Read More Google - Nov 7, 2026
I had a great experience working with Travis at Walters! He made the entire car leasing process smooth and stress-free. He was helpful, professional, and took the time to answer all my questions and make sure everything went smoothly. I really appreciate his excellent customer service and help throughout the process. If you’re looking to lease a car at Walters, I highly recommend asking for Travis!
We were traveling N on I15 and had a temperature gauge that was much higher than normal. We were taken in on an urgent basis, the problem was identified and fixed in short order. I love the fact that a video is made by the technician to show exactly what was found. Because we were starting A long road trip, the technician gave it a once over to make sure that we were safe to get back on the road. Brennan was communicative And professional!
This dealer is beautiful , clean , service Manager Brennan is outstanding, The lady who arrange Loaner car for me was vey kind . Very professional . Help me with price and accuracy in finish job. Overall Excellent
Dave Alcantar supports the Cornell 7
I had a great experience when I bought my 2023 Hyundai Santa Fe Hybrid with my salesman Travis Rhodes and Justin upstairs, they were very reasonable and attentive. Would recommend coming to Walter’s based off these two alone.
> ⭐️⭐️⭐️⭐️⭐️ Five Stars for Walter’s Mercedes Van Center!
> I brought my Sprinter RV in for an oil change and had a great experience from start to finish. My service advisor was Ramces Rodriguez and he is a great guy.
> Ramces took the time to explain everything we need to do for the van, what was needed now and what to watch for in the future. No pressure at all, just honest, clear advice which I really appreciate as an RV owner.
> The service was done on time, the shop is clean and professional, and my van ... Read More Google - Aug 9, 2026
This was my first visit at this dealership for initial service check on my small RV and I could not be more pleased and impressed at every level of service! From start to finish, Ramces Rodriguez kept me informed of progression of service, recommended services, time involved. VERY professional, answered all my questions and even found a charger for my phone. Above and beyond expectation.
There is a viewing window into the service area - I have NEVER seen a service area as clean and organized as this. Never. Every bay had enough room for service tech to do their ... Read More Google - Aug 6, 2026
We worked with Dan on our sprinter purchase and he was so helpful and enjoyable to work with from start to finish. We don’t live in the area so when we reached out about a vehicle we saw online he sent us a full video tour of the car pointing out everything we needed to know. We were able to line everything up before we drove out there to purchase and he did everything he could to get us out of there as quickly as possibly. Never pushy. The dealership itself is also really nice and comfortable and we ... Read More Google - Jul 27, 2026
Great experience.
My service representative Ramces Rodriguez is very professional and communicates clearly through text and call.
I had an absolutely incredible experience buying my new Mercedes-Benz GLC here, all thanks to Travis! From the moment we started looking, Travis was amazing to work with—knowledgeable, patient, and completely straightforward. He helped me secure a fantastic deal with zero stress or hassle. If you're looking for a smooth, professional, and genuinely enjoyable car-buying experience, go see Travis. He goes above and beyond for his clients. Highly recommended!
⭐⭐⭐⭐⭐
We had an excellent experience purchasing our Mercedes Sprinter, thanks to David Alcantar! From the moment we walked in, he was friendly, knowledgeable, and took the time to explain all of the van’s features and options without any pressure.
Once we decided to move forward, everything happened incredibly fast. Our credit application was completed in about 10 minutes, and the entire purchase process—from signing the paperwork to getting the keys—took less than an hour. Before we left, the van was cleaned, fueled up, and completely ready to go.
David made what is usually a long and stressful process ... Read More DealerRater - Jul 4, 2026
Brennan did a great job helping our family get our van back on the road quickly!
Dealership was very clean and welcoming at first glance. I was promptly greated and did not have to wait for handling my issues. Which was good since I was taking time off work. As well as when I returned my vehicle showed up before I could finish signing paperwork. Overall a great experience. Service advisor was professional and took very good care of me.
Great Service.
Dan was great and helped me immensely! Made him self very available and responded quickly. Thank you Dan!!
My service writer, Ramces Rodriguez, was really good in keeping in touch with me on the progress of the work being done on my van.
Thank you Ramces Rodriguez for you on going caring customer care! We have had nothing but positive experiences getting service there . We appreciate you and you make a difference when going above and beyond for us customers to find solutions in stressful situations.
Brennan Ruiz is always very professional and responsive. He is the only reason I bring my sprinter van to MB of Riverside. I have been taking my van here for years and I live an hour away. Excellent service. I won't go anywhere else.
After reading the reviews about the service examination at this dealership, I changed my mind about buying a car here
Servicing at Walter’s Review:
I can’t say enough good things about the service I received for my Sprinter van. Ramces Rodriguez went above and beyond from start to finish. Not only did he fix the issues I originally brought the van in for, but he also identified a few additional problems that I hadn’t noticed and took care of those as well before they turned into bigger headaches.
What really stood out was the communication throughout the entire process. Ramces kept me informed every step of the way, explained everything clearly, and made sure I understood what ... Read More Google - Jun 2, 2026
Brennan was awesome to deal with. Very prompt and reasonable with his communication via text and call
(Translated by Google) Excellent customer service staff in the service department. (Original) Exelente trato del personal de atención al cliente en el departamento de servicio.
Leased a new EQE SUV AMG from Erwin Artacho and Travis Rhodes. They were excellent from start to finish. No hassle and quick transaction. Wonderful car and great process. Everything delivered as promised. Have leased many cars from many dealerships and they are the best.
excellent customer service .
Brennan Ruiz assisted me during my visit. Loved the video explaining in details the service performed.
David Alcantar assisted me with the purchase of my 2026 Sprinter, and the experience was excellent from start to finish. He is extremely knowledgeable about Sprinters and took the time to answer all of my questions thoroughly. At no point did I feel rushed or pressured into making a decision, which I really appreciated. His customer service is outstanding, and he made the entire process smooth and stress-free. Thank you, David—I look forward to doing business with you again in the near future.
My husband and I came in to look at a Mercedes SUV after spending the morning looking at several other options (Honda, Ford & Chevy) Robert Woolsey took the time to show us several options and was very informative. Robert was by far the best sales representative we have ever dealt with. He was very knowledgeable and patient with all of our questions. I highly recommend him to anyone in the area interested in a Mercedes. You won't be dissapointed!
Thank you to Ashley Botello for making the experience smooth and easy 🙂 I appreciate your help, Ashley!
Absolutely amazing team here... we were heading on a 9 day trip to remote Utah in our Sprinter RV and the DEF emissions system threw a fault. Luckily we were close by and they were able to get us in at 3pm on a Friday. They fixed the problem under warranty within an hour. Staff is super friendly and accomodating. Thanks so much for saving our road trip!
Walter’s Mercedes-Benz Sprinter of Riverside is a great place for Sprinter Service. They have a State of the Art facility with plenty of Service Bays. Ramces Rodriguez my Service Advisor was great to work with. He went over all work and estimates needed for service. The Service technicians sent a video of the condition and recommended service as needed. The lounge is nice with plenty of coffee and snacks. The free RV wash was a nice perk. I have been going to Walter’s for many years. D. Franco
David is professional and patient. I recommend him 💯. Thank you David.
Frustrating experience with scheduling. Drove 1.5 hours and was told they couldn’t finish the work today and my van would have to stay overnight even though called ahead to confirm. Was offered a loaner vehicle, but that wasn’t going to work for me. They need to train their scheduling people better in terms of communication with customers.
Ramces was an exceptional service team member knowledgeable, communicative, and professional throughout. Their manager was equally impressive: attentive, considerate, and quick to address my concerns with action. Overall, it was a very pleasant first service experience with Mercedes, especially after purchasing my van nearly a year ago.
Brennan and MB Riverside was great to deal with! It’s the only place I will take my Mercedes Benz sprinter van!
Not all Mercedes’s are the same. This is where business owners get taken care of when it comes to sprinters.! Thanks to the whole team!
Ramces Rodriguez has excellent customer service skills and is always a pleasure to work with.
The staff was so nice. Especially Brennan Ruiz he was wonderful he was so much help
I was working with service representative Brennan Ruiz on the warranty items and a fuel filter replacement. Brennan was very professional and polite. After I dropped my van off for the service Brennan was very good about keeping me informed on the process of the work being preformed and the timeline on the estimated completion. I found Mr. Ruiz very helpful during the entire process. He is truly an asset to your dealership. Thank you for the wonderful experience. Sincerely Scott Mulholland. Littleton, Colorado.
f i can recomend just ignore this dealer. As everyone know after service very important to pick where do you get the car. Here is the thing happen, on friday 13 i got new sprinter2026 everything look smooth when we buy it from them, all process was easy and smooth. Even i have no time to go they do delivery to my place then on sunday i found out the problem about shock is going to loose as i posted so i contact them back, someone said i have to wait untill monday cuz service no work on sunday im okay ... Read More Google - Mar 16, 2026
It was an easy experience coming to Walter's and working with David Alcantar to purchase a vehicle here at a great price compared to similar vehicles in the market. The paperwork went quick and the team was straightforward, professional and happy to work with my bank.
Excellent Service. This dealership has the cleanest seevice department.
isaid very good sales，i like here
Ramses Rodriguez was helpful and knowledgeable. He scheduled my appointment, introduced me to a salesman onsite.
I’ve been taking my van here for 7 years now and I always have the best service. Again, Ramces goes above and beyond explaining the service and offering suggestions on whether to add on services or wait until the next time. Best Sprinter service!
The sprinter vas service center has great customer service. They are also very well equipped and have plenty of mechanics to get you back on the road in good time.
Great service from Brennan Ruiz and technician Angel. I would highly recommend dealership to anyone.
David is hands down the best person to go to when dealing with. I never thought buying a vehicle would take only 35 minutes.
The inspection was not complete… The wipers are not functioning. The spray hose nozzles aren't even connected to the wiper blade frames. Also, the tire pressures were all low at 53 psi even though the inspection report stated 61 psi. I feel like I need to double check everything now.
Ramses Rodriguez was AMAZING! He turned a headache that could have turned into a complete nightmare into a great experience for our warranty repair. If not for him I am sure we would have lost our minds over the situation. I also want to say thanks to Adam Garcia at Mercedes and of Wilsonville for connecting the dots as we are on a long distance voyage in our van and our go to service center is up in Oregon.
Races is a great service rep. I hope gjly rev mmend him and the dealer. I've been a customer for several years and always return.
Ramces Rodriguez took care of my RV promptly. He is my go to man for my repair needs. I appreciate and recommend him highly.
Great selection of vans and David Alcantar was a pleasure to work with. Very knowledgeable about sprinter vans and professional with the transaction.
My husband took me on faith down to this location on search of a van to fit our large growing family and community involvement. We had been in contact with Mr Dan Gressman and met him again the day we went in. He was incredibly kind, informative, real and served us as we purchased a mercedes sprinter. Great experience.
Very professional environment, staff was very helpful & friendly. Definitely kept me in the loop on what was going on with my van.
Dan Grossman and David Alcantar were awesome to work with and made the process great
2014 Winnebago Era RV. Walter's has Serviced our Era since we purchased it. This RV is a keeper and I know that Walter's will always keep it running in top condition. Their service is fast and precise. Ramces takes good care of us. We have been doing business with Walter's since 1990.
Simon Green at Mercedes-Bens Van Center of Riverside epitomizes the customer service experience. He is professional, knowledgeable and honest. The entire experience was fantastic.
Awesome car just what I was looking for, Simon and Toni were very helpful. Highly recommend!
Ramces was friendly and quick in getting back to me
Everytime I have gone to Walter's Sprinter's service department it has been lovely! The customer service is second to none! My service advisor is Brennen. He is 100% a class act, always willing to help, and promptly returns texts or phone calls! Brennen is 5 Star all the way! I highly recommend Walter's Sprinter service!
I bought a sprinter 2500 from Riverside Waters on June 1, 2024, and the buying process was very pleasant, with professional sales.
In July 2025, at 20,000 miles, I had a service and did a wheel alignment. After that, the car severely pulled to the right, requiring constant correction of the steering wheel, and the inner side of the driver’s side tire was severely worn.
When I returned for a check, they said all data was normal, but I showed the data to GPT, which confirmed a serious camber misalignment.
I live in Arcadia, and there is a Rusnak Mercedes right by my home, ... Read More Google - Dec 31, 2025
Grateful services
Thank's to the Service Advisor Ramces Rodriguez for always looking out for his customers and explaing in detail the status of my vehicle. Ramces Rodriguez is the reason I keep taking my vehicle back to Walter Mercedes because he makes feel comfortable & that I can totally rely on him to get what the job that I want done.
Ramces was very thorough from making the appointment. Then dropping off the Van, communicating all the services required and what to look forward are getting done for the future services. No pressure or forcing a services, explained the pros and cons on settings what is priority levels.
Thanks you for the great service. Communication was excellent. Updates and explanations were excellent. We will be returning for service in the future. Service was on a Winnebago View (Sprinter Chassis).
Dan Gressman was knowledgeable and friendly and handled all of our questions with ease. Highly recommend.
We recently purchased a Mercedes van from Walter’s Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had.
From the very beginning, the transparency and professionalism stood out. Our salesperson, David Alcantar, was absolutely incredible to work with. He was knowledgeable, patient, and refreshingly laid-back. There was zero pressure at any point, which made us feel comfortable and confident throughout the entire process. David took the time to answer all of our questions thoroughly and honestly, and he truly listened to what we were looking for instead of trying ... Read More Google - Dec 16, 2025
We recently purchased a Mercedes van from Walter’s Mercedes-Benz Sprinter of Riverside, and this was hands down the best dealership experience my husband and I have ever had.
From the very beginning, the transparency and professionalism stood out. Our salesperson, David Alcantar, was absolutely incredible to work with. He was knowledgeable, patient, and refreshingly laid-back. There was zero pressure at any point, which made us feel comfortable and confident throughout the entire process. David took the time to answer all of our questions thoroughly and honestly, and he truly listened to what we were looking for instead of trying ... Read More DealerRater - Dec 16, 2025
Ramces Rodriguez was terrific. Thanks for the recall foxes and wash of the RV. Appreciate the updates on what services are for too.
I had an amazing experience at the Service Center, Brennan Ruiz made it smooth and convenient. From Drop Off to Pick Up, he did an amazing job at keeping me updated. He was even able to get me a loaner during my service! He greeted me at my vehicle with a smile, made the drop off a breeze. He texted me updates on the arrival of parts and the vehicle being ready, Awesome Work.
I had an amazing experience at the Service Center, Brennan Ruiz made it smooth and convenient. From Drop Off to Pick Up, he did an amazing job at keeping me updated. He was even able to get me a loaner during my service! He greeted me at my vehicle with a smile, made the drop off a breeze. He texted me updates on the arrival of parts and the vehicle being ready, Awesome Work.
Very smooth transaction.
Service advisor great at explaining the job, and the cost and available answer any questions we have in regards to the job. We appreciate our service advisor Ramesee
I recently bought a Sprinter from Walter’s Mercedes. The entire experience was fantastic. Simon the fleet manager was professional, knowledgeable, and incredibly easy to work with. He promptly answered all my questions and ensured that I got exactly what I needed. Simon’s customer service truly stands out. He was honest, straightforward, and made the whole process smooth from start to finish. I highly recommend buying from Simon and wouldn’t hesitate to do business with him again.
I am very satisfied with Walter's. Brennan is my service advisor. He's always on point and very helpful. I have been treated really well. I actually purchased my Sprinter at Downtown LA Mercedes. They had horrible customer service. I called in on a Sunday to learn how to use all the gadgets. I was told to come on down. That was 2021. I have been coming to Walter's every since!
Best customer service ever !!! No I am not kidding, with this dream team Simon Green, Lee Torres, Isaid Barragan, Toni Hajj you can’t go wrong. Prepare for professionalism, knowledge, and strong sense to help you with your needs. I highly recommend doing business at this location and I will be going back to my boys if I need to purchase another vehicle.
Great service from Ramces!! I will be back sometime in the near future. Rob McCoy
Walter’s MB Van center was top notch. We were in town for a soccer tournament and had some issues with our van. We scheduled an appointment for the next day, but Brennan Ruiz was able to get us in the day we arrived rather than waiting, diagnosed the main issue, fixed it, cleaned the van, and let us know what else needs to be addressed when we arrived home. We were able to get a ride to the games and didn’t miss anything. The best part was that all of this was done MUCH quicker than any other ... Read More DealerRater - Dec 10, 2025
Van was delivered when promised. Drop off and pick up was easy and quick. Ramces explained all service options well he was very polite.
Always satisfied with my service advisor Ramces Rodriguez because he takes the time to help and explain to me the status of my vehicle, and answer any questions or concerns I have right away.
Best service ever we get from Ramsey Rodriguez! Very knowledgeable and informative. He is a valuable asset to your company! we can call or text and he always responds timely! Great customer service!
Service was prompt, very friendly and very professional. I would highly recommend this dealership to others!
I must say David & Tony made me feel comfortable and self assured that my deal would go thru These two kids are the best , the best!
I had a great experience working with David Alcantar at Walter’s, he was very easy to work with and upfront and honest about what they could offer me out of the gate. We had to go back and forth with his Sales Manager a few times to get the deal done, and he was very professional!
Very satisfied with purchase. David Alcantar was vey helpful and kind and answered all the questions we had.
Where to start. Brennan Ruiz took charge of the service visit before I could get out of the vehicle. It was the most pleasant dealer / service experience I have ever had.
Couldn’t be happier with the quality of service, the extra attention given, and the attention to detail of the work performed. They have gone above and beyond what I would expect from Mercedes. It’s not often one can leave a dealership, after having maintenance performed, with a smile on their face.
The dealership WMB of Riverside is one of a kind the staff is very knowledgeable and professional and friendly.
Great service and Ramces Rodriguez was very helpful and attentive to all my needs and checking in on me in case i needed something. Helped me navigate the inspection on my phone and how to approve the services my van needed, and the video to see what the technician saw was very helpful.
Great service nice experience clean shop an very quick service nice waiting room an good to know what service is up coming.
This is a great service center. Brennan was quick and very professional. They took care of all my needs. Thank you.
5-Star Review: Exceptional Car Buying Experience at Walter’s Mercedes Sprinter of Riverside
I recently purchased a new 2025 Sprinter Cargo from Walter’s Mercedes Sprinter of Riverside, and I can honestly say - it was one of the best car-buying experience I’ve ever had! From start to finish, the entire process was seamless and transparent.
The staff at Walter’s Mercedes Sprinter of Riverside were outstanding. My salesperson, Mr Simon Green was incredibly knowledgeable, patient, and to this day probably the best guy I closed a deal with at any dealerships across US. He took the time to understand ... Read More DealerRater - Sep 21, 2025
Very nice down to earth sales guys had a good experience here for sure! Will defend refer people here!
We drove all the way from Orange County so that we could work with Simon Green again. This is our second purchase of a Sprinter Van and the experience both times were extremely smooth and pleasant. Simon is highly knowledgable and works with your needs and wants:). He creates a true relationship with you and communication is great. It was a seamless process. Thank you so much Simon, we love our new Sprinter!
Simon Green helped me purchase my first sprinter and we truly had an amazing experience. we will definitely be returning to purchase a few more.